Shipping Documents:
When sending recovery equipment in for repair, a shipping document should accompany each shipment. A fillable form can be found at the link below:
Repair Costs:
Minimum repair on all recovery equipment is $142.86
You will be contacted for repair approval when the estimate is completed.
In the event you make a “no repair” request:
To return the unit unrepaired there will be an estimate charge ($64 – $93 depending on type of unit) plus a return shipping charge.
A “field scrap” order will have no tear down or shipping charge.
Warranty:
1 year labor warranty on parts replaced only. Parts warranty is per manufacturer.
Factory Warranties:
A copy of the customer’s invoice on which the unit was purchased must accompany factory warranty repairs. A warranty repair does not extend the original warranty of the unit.
Billing:
All repairs are shipped AFTER payment is received.
Florida contractors will be charged a 6% sales tax.
Payment by Visa / Master Card or company check only.
Payment by company check may require a minimum 7 day delay on shipping equipment for the check to clear.
Shipping:
When shipping vacuum pumps PLEASE drain out all of the oil before shipping. Place the pump in a plastic bag before boxing. On recovery units that are shipped with foam peanuts, please put unit in a plastic bag before boxing.
Repairs:
BROADWAY SERVICES R&R repairs all brands of recovery equipment and handles factory warranty repairs for most manufacturers. We handle non-warranty repairs on vacuum pumps, meters, leak detectors and digital scales.
Ship To:
Broadway Services R&R
2885 S. Mellonville Ave
Sanford, FL 32773
IF IT RECOVERS REFRIGERANT, WE REPAIR IT!